What’s New in Genetec Security Center 5.5

This latest release of the Genetec™ Security Center unified platform adds disaster recovery features, greater security with enhanced authentication and encryption, new hardware integrations, enhanced scalability and much more.

As today’s environment brings new security challenges, Security Center 5.5 adds innovative capabilities to better help organizations monitor their sites, while offering administrators greater control and visibility of their security infrastructure.

Unified Platform Enhancements

Security Center Enhancements


Disaster Recovery. Ensure your Directory server remains operational in the event of a disaster with the new ability to configure multiple failover directories in geographically disparate locations.

Alarm Grouping And Filtering. For a better viewer experience, alarms can now be grouped to help remove some of the clutter caused by recurring, non-urgent alarms. Alarms can also be managed as a group with available actions including acknowledge/snooze/forward.

Plan Manager Enhancements. Superior layer management by object type (eg. doors, cameras), as well as optimized map scaling when zooming in and out by assigning geographical coordinates to static and dynamic objects, continue to enhance the operator experience. Access control units are now supported within maps, enabling users to visually monitor their real-time status.

New Tiered SDK Packages. Simplified access to the Security Center SDK for custom development and interconnectivity through a new Basic SDK package, requiring only online enrollment. More advanced levels of integration available through the Advanced SDK package.

Security Desk in 64-bit Mode. For scenarios that require use of workstation memory, like complex maps with hundreds of dynamic entities, users now have the option to install the Security Desk client as a 64-bit client application.

Active Directory Universal Group Support. Greater Active Directorysynchronization flexibility now available through the ability to synchronize universal groups, as well as security groups, belonging to other domains within the same forest.

Enhancements to the Omnicast™ VMS

Enhancements to the Omnicast™ VMS


New Omnicast™ capabilities protect your system against cyber-threats, ensure continued availability of your video, and generally optimize post-incident handling and editing of snapshots and exported video.

Enhanced Security for RTSP Connections. Protect your system against cyber-attacks with added token-based authentication for RTSP requests and added encryption by leveraging RTSP over TLS also known as RTSPS.

Three Tier Archiver Failover. Enhance the reliability of your video surveillance system and protect your local site with multiple Failover Archivers, including the ability to define the order of priority for cameras to failover from one server to another. Especially useful in multi-site deployments with remote locations.

Snapshot Enhancements. Snapshots can now be automatically emailed through the standard Event-to-Action mechanism, while saved snapshots can be edited (cropped, blurred, masked, rotated, flipped ) and re-exported to conceal sensitive information, protect privacy, or generally enhance snapshots.

MP4 Export and Other Enhancements. Quickly convert exported video to MP4 file format and leverage common off-the-shelf video players. Exported video can now also be edited (eg. modify length, add bookmars) and then re-exported.

Enhancements to the Synergis™ System

Enhancements to the Synergis™ System


Security Center 5.5 provides new access control system (ACS) capabilities to help you further heighten your organizational security, protect sensitive information, while increasing your choice of access control hardware.

Allegion Schlage Lock Integration. Through the support of the latest firmware onSynergis Cloud Link, alongside Mercury EP controllers, organizations can extend their ACS reach with Allegion Schlage AD-Series hardwired and wireless locks.*

Peer-to-Peer (P2P) Communications. Organizations can enable innovative global antipassback and global IO linking across appliances while remaining independent of the ACS server; this ensures IO linking rules and antipassback will function even if communications with the server is interrupted.*

Updated ASSA ABLOY Lock Integration. Organizations can now enroll updatedASSA ABLOY SARGENT IN220 and PASSPORT 1000P1 PoE locks.*

Auto-Expiration of Inactive Credentials/Cardholders. To further improve access control security, credentials and/or cardholder profiles can be set to automatically expire after a user-defined period of inactivity.

Enhanced Encryption. For greater protection of critical communications, communications between Mercury EP panels, ASSA ABLOY IP Locks (Sargent & Corbin Russwin) and the Synergis Cloud Link is now available.*

Enhanced Mercury Scalability. Customers can now connect up to 32 Mercury EP panels and a maximum of 256 readers to a SynergisTM Cloud Link appliance (or legacy SMC), up from 16 EP panels and 128 readers in previous versions*. Additionally, 99,000 offline cardholders are now supported by Mercury EP2500, EP1501, EP1502 and EP4502 intelligent controllers (previously 60,000 offline cardholders).*

* Requires firmware 10.3 on the Synergis Cloud Link appliance and legacy SMCs

Enhancements to the AutoVu™ ALPR System


New Automatic License Plate Recognition (ALPR) features enhance the flexibility of the AutoVu™ system, adding functionality for fixed camera deployments and protecting against operator error.

Single Read on Trigger. Capture a license plate after receiving a signal from an electrical device, Security Center Event-to-Action, or a Hot Action. Designed for fixed AutoVu installations, this feature is ideal for controlling vehicle access to gated parking lots and increasing capture rates.

Deleting a Hotlist Hit. Delete a hotlist hit from the database when a license plate has accidentally been added to a hotlist and there are one or more hits of that license plate. For auditing purposes, all deleted hits will be added in the activity trail

ACG Wins Award | Genetec ANZ Summit

ACG Wins Award at Hills and Genetec ANZ Summit

Joshua Collier accepting the Genetec Rising Star Award on behalf of the dedicated team at ACG. The award was is issued by David Lens “The Head of Hills Building Technology” for ACG’s dedication to Partnership, Collaboration, Innovation and Results with Genetec in 2015.

The event was keynoted by Genetec’s Andrew Elvish, vice president of marketing & product management, and Jennifer Elliott, director of channel management, who outlined Genetec’s solutions and opportunities. Both keynote addresses focused on the strength of Genetec’s security solutions in regards to the Genetec unified security platform, which blends IP security systems within a single intuitive interface to simplify your operations, the Omnicast IP video management system, which provides organizations of all sizes the ability to deploy a surveillance system that truly matches their security needs, and Synergis, the IP access control system that heightens your organization’s security and increases your readiness to respond to incidents.

Another topic highlighted in the keynote addresses was the topic of Genetec’s plan manager. Genetec’s plan manager is a module of Security Center that reimagines the operator experience through interactive mapping, enhanced visualization, and greater situational awareness. The manager allows users to integrate and visualize all of their security devices such as CCTVS. Andrew Elvish, vice president of marketing & product management, focused on the high demand for the Genetec plan manager in regards to marketing availability.

The inaugural ANZ Summit at Mercure Kooindah Waters on the Central Coast brought together an excellent group of security companies such as ACG. Altogether attendance was excellent, with 75 attendees comprising 42 customers from 30 companies.

The prestigious Rising Stars award went to ACG Fire and Security. The Vice President of Genetec indicated that all of the leading vendors at the event such as ACG Fire and Security showed the strength of the Genetec portfolio, which will enable Genetec to provide to their customers, integrated turnkey solutions based around the Genetec platform.


Get in touch with us!

Let's start a conversation.